Decision components are grouped into categories. Which category contains the prioritization component?

The prioritization component is part of the Arbitration category. In the context of decisioning frameworks within Pega, arbitration is the process that determines which decision should take precedence when multiple decisions have been defined. This is especially important in scenarios where various rules and strategies might suggest different courses of action; arbitration helps assign a priority to these decisions based on predefined criteria.

The key function of prioritization within the arbitration process is to evaluate and select the most relevant decision logic according to the context and business requirements. By organizing decision components into distinct categories, Pega enables a structured approach to decision-making, ensuring that priority rules and arbitration processes are clearly defined, facilitating efficient decision execution in response to real-time data inputs and customer engagement scenarios.