To use a new strategy in a new process, what is needed?

To implement a new strategy within a new process, accessing the new strategy in the updated process is essential. This step ensures that the newly developed strategy is effectively integrated into the business logic of the process. By doing so, the strategy can be executed during the customer interaction, allowing for the intended decision-making and customer experience enhancements to take place.

Accessing the new strategy is crucial since it ultimately drives the decisioning framework and influences the actions taken based on the specifics of the interaction. This integration of the strategy ensures that it is utilized according to the new business requirements or objectives that the updated process aims to achieve. It aligns the execution of the new process with the strategic goals that have been defined.

Other options may involve elements of system configuration, but they do not emphasize the need to directly integrate the new strategy into the process flow that governs decision-making. This direct access is what allows the application of the new strategy to be reflected in real-time interactions.