What are the new rule types introduced by Pega Decision Management?

The choice that states "Strategy, Scorecards, Predictive Model, Adaptive Model, Interaction rule" encompasses all the new rule types introduced by Pega Decision Management. Each of these components plays a crucial role in enhancing decision-making processes and optimizing customer interactions.

Strategies are the foundational elements that dictate how customer interactions and decisions should be managed. They allow organizations to define a systematic approach to engaging with customers based on their behaviors, preferences, and profiles.

Scorecards provide a framework for evaluating customer segments based on specific metrics or models, enabling businesses to gauge performance and effectiveness.

Predictive Models leverage historical data to forecast future behaviors, providing insights that help tailor interactions and offerings to meet customer needs proactively.

Adaptive Models are dynamic in nature, allowing for the continuous updating and refinement of predictions based on new data, thereby ensuring that decisions remain relevant and timely.

Interaction rules are critical as they guide specific actions during customer interactions, helping to execute the strategies effectively and ensuring that the right message is delivered at the right time.

Incorporating all these elements together allows Pega Decision Management to provide a comprehensive suite of tools that enhance the decision-making process, thus improving customer experiences and outcomes. The inclusion of all these rule types showcases the robust capabilities of Pega Decision Management in