What is a key feature of the Decision Manager portal?

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The Decision Manager portal is designed to enhance decision-making processes by providing tools and features that focus on the performance of adaptive models. One of its key functionalities is enabling effective monitoring of adaptive models and interaction history. This allows users to analyze how well the decision strategies perform across different scenarios and customer interactions.

By tracking interaction history, users can gain insights into how decisions influence outcomes and customer behaviors over time. This monitoring capability is crucial for continuous improvement, as it supports data-driven adjustments to the models based on real-world performance. Such insights help organizations refine their decision-making strategies, ensuring they remain relevant and effective in achieving desired results.

Other options do not align with the primary purpose of the Decision Manager portal. It does not allow direct changes to system architecture settings, apply rules manually, nor operate as a standalone application for decision making in isolation from other tools in Pega’s suite.

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