What is the first action needed for any type of decisioning implementation?

The initial step in any decisioning implementation is to build the Decisioning hub. This foundation is crucial because the Decisioning hub serves as the central point for managing and analyzing data that informs decision-making processes. Establishing this hub is essential as it allows organizations to integrate various data sources, apply decisioning strategies, and leverage analytics effectively. Without a well-structured hub, the subsequent actions, such as drafting marketing strategies or setting decisioning parameters, would lack a solid basis for data-driven insights.

Gathering customer feedback is an important part of refining decision-making processes, but it typically comes after the foundational elements of the decisioning hub are in place. Thus, building the hub provides the necessary infrastructure to support all future decisioning actions and initiatives. This structured approach allows organizations to respond to customer needs more effectively and enhances the overall effectiveness of the decisioning strategy.