Where is the decision strategy defined when invoking it as part of a business process?

The decision strategy is defined within the interaction rule when it is invoked as part of a business process. The interaction rule serves as the framework for the execution of decisioning strategies within a specific interaction, outlining how the decision strategies are applied based on the context of the engagement with the customer.

In this context, the interaction rule integrates customer data, business rules, and decision strategies to drive personalized interactions. It allows for the selection of various strategies based on the incoming data and the desired outcomes, ensuring that decisions made during the process are relevant and targeted. By using an interaction rule, businesses can systematically manage their decision strategies, making them easily accessible and appropriately aligned with business goals.

In contrast, while the decision flow shape and the run interaction flow shape serve important roles in the overall flow of the process, they do not specifically define the strategy itself. The start shape is primarily used to initiate the process and does not encapsulate decision strategy definitions. Therefore, the interaction rule is the appropriate choice for where the decision strategy is defined in this context.